Woolworths Pay - Idea Portal

Valuing customers

When your app and internet goes down for an extensive period of time I would except you to communicate this. I just waited on hold for over 20 minutes to be patronised and repeatedly told 'Ma'ma don't worry' after trying to access the app for 3 days now. Not good enough level of service for me. 

  • Guest
  • Aug 30 2016
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  • Admin
    Woolworths Money app commented
    December 1, 2016 06:02

    Hi.

    A new version of the app is available which will inform you of any planned or unplanned maintenance and outage services.

    Many thanks,

    The Woolworths Team